Frequently Asked Questions
Everything you need to know about our premium spirits and delivery services.
Do I need to be 21 to order from Flask Fine Wine & Whisky?
Yes. Federal law requires that all purchasers and recipients of alcohol be at least 21 years of age. An adult signature and valid ID are required upon delivery.
Where do you ship your wines and whiskies?
We ship to most states where local laws permit the direct shipment of alcohol. Please note that we cannot ship to P.O. Boxes or APO/FPO addresses.
How are fragile bottles packaged for shipping?
We use industry-leading, impact-resistant packaging specifically designed for glass bottles to ensure your rare whiskies and fine wines arrive in pristine condition.
Can I return a bottle if I change my mind?
Due to state regulations, we can only accept returns if the product is spoiled, corked, or otherwise unfit for consumption. Please contact our support team within 48 hours of delivery if there is an issue.
How should I store my wine after it arrives?
For optimal quality, store your wine in a cool, dark place with a consistent temperature (ideally 55°F). Keep bottles on their side to ensure the cork remains moist.
Do you offer gift wrapping or personalized messages?
Yes, we offer premium gift wrapping and the option to include a personalized note during the checkout process, making our bottles the perfect gift for any connoisseur.